Industry veterans Victor and Lynne Brick, co-founders of the John W. Brick Mental Health Foundation, shed light on the lasting mental health impact of the COVID-19 crisis and what can be done about it worldwide. Learn the typical human psychological response to crisis and disaster, the role of exercise in improving mental health, how gyms can help those who are struggling, and more.
10 – 10:15 am (EST) • Live Q&A with Victor and Lynne Brick
In this webinar, Pete Stipher, president of MOTUS CI and Lyle Gadin, VP of customer strategy, will share in-depth insights from a MOTUS CI analytics study of HVLP, luxury and studio customers across the country. Learn how your core customers, and therefore core prospects, have changed during 2020, new audiences you can pursue, and strategies to engage leads at a household level.
11:15 – 11:30 am (EST) • Live Q&A with Pete Stipher and Lyle Gadin
12:30 – 1 pm (EST) • Live Q&A with Roundtable Panelists
3:15 – 3:45 pm (EST) • Live Q&A with Roundtable Panelists
Under COVID, there has been more focus on every aspect of your operation, especially as clubs have had to reduce the amount of machines on the gym floor and every piece of equipment in your gym is now scrutinized for its importance and versatility that it brings to the member. Join Ty Sevin, the director of human performance, education, and research at Keiser, as he discusses the importance of training for strength, power, speed, endurance and hypertrophy and how your equipment can provide those training modalities for your members, along with how members’ training results can be tracked and used for retention.
4:45 – 5 pm (EST) • Live Q&A with Ty Sevin
Digital member engagement has become an important driver of loyalty and, for many clubs, income as members seek more holistic and personalized experiences. Clubs and gyms need to consider how to leverage technology to expand beyond traditional programs and create new and resilient revenue. Join ABC Fitness Solutions to learn how to deliver a total fitness experience that is profitable and engaging.
Nick Hahn, the vice president of product at ASF and Club OS, is joined by industry experts to discuss the challenges that lie ahead with rebuilding community in your gym, and whether or not technology can play a part in making it happen.
Did you know increasing your analytics maturity and operationalizing your data with industry-specific data science can help you excel in this kinetic decade? Join Doug Young, the chief operating officer of Easalytics and discover how emerging small data methodologies put key value-creating benefits of big data within reach of any business, including your competition.
Our data-driven marketing processes uncover top trends for profitable fitness marketing in today’s climate. Join Jeramy Fishel, a co-founder of Instinctive Insights, to learn what’s working, why it’s working and how to adjust your club’s marketing tactics.
Join Wayne Morris, the assistant vice president of health and wellness solutions at Ochsner Health, as he discusses the opportunity in commercial clubs partnering with the medical community. Discover the keys to success to Ochsner Health’s medically-integrated fitness facilities, why insurers and health systems are increasingly shifting to a value-based reimbursement methodology, communication outreach strategies, keys to a successful partnership, and more.
9:45 – 10 am (EST) • Live Q&A with Wayne Morris
We’re all looking for a little more clarity in 2021, aren’t we?! As we continue to navigate COVID-era challenges, truly understanding the member experience is key to spending less time guessing and more time acting on the things that keep members safe, happy and loyal. In this session, Katie Bossie, the senior business manager at Listen360, will help attendees walk away with best practices for:
– staying in sync with members throughout their entire journey
– identifying the “next best step” and prioritizing improvements that drive loyalty
– supercharging marketing and lead-gen strategies using member feedback
11 – 11:15 am (EST) • Live Q&A with Katie Bossie
12:15 – 12:45 pm (EST) • Live Q&A with Roundtable Panelists
Join senior MOTUS CI team members Pete Stipher, the president, Dan Collins, the vice president of operations, and Taralynn Castaneda, the director of deployment, for a live discussion of how consumer data analytics can empower your club to recover faster in 2021. Leveraging data compiled from HVLP, luxury, and studio clubs across the country, our team will share tips on optimizing your club’s marketing, internal operations and services in the post-COVID fitness industry.
2 – 2:30 pm (EST) • Live Q&A with Roundtable Panelists
Digital is key to thriving in this new age of fitness. How can you cut through the noise to ensure you stand out to your members among a sea of competitors? Join Adrian Heffernan, VP of customer experience at Les Mills, as he shares strategies for keeping your digital offering fresh and relevant to ensure you engage members both inside and outside the four walls of your club.
3:30 – 3:45 pm (EST) • Live Q&A with Adrian Heffernan
4:45 – 5:15 pm (EST) • Live Q&A with Roundtable Panelists
Club Solutions is the No. 1 business resource for health and fitness professionals. Our mission is to educate and empower fitness professionals spanning health clubs of all shapes and sizes.
Click here to visit our website!